Shipping policy
At CaseUp, we want your order to arrive quickly, safely, and smoothly. Below you’ll find all the details about how we process and ship your products.
Order Processing
- All orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive an email confirmation once your order has been shipped.
Shipping Methods & Delivery Times
We offer reliable shipping options to ensure your CaseUp products reach you on time.
Domestic Shipping (within your country)
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
International Shipping
- Standard International: 7–14 business days
- Delivery times may vary depending on customs clearance, destination, and postal service.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
A tracking number will be emailed to you as soon as your package ships.
You can track your order at any time using the link provided.
Customs, Duties & Taxes (International Orders)
International customers are responsible for any applicable customs duties, taxes, or fees charged by their local authorities.
Wrong Address or Changes
If you need to update your shipping address, please contact us immediately at info@caseupsupplies.com.
Once the order has shipped, we cannot make changes.
Lost or Damaged Packages
If your order is lost, delayed, or arrives damaged, contact us at info@caseupsupplies.com and we will assist you in resolving the issue.
Contact Us
For any shipping-related questions, reach out to our support team:
📩 info@caseupsupplies.com